Returns & Exchanges– Big Bertha Original IE
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Returns & Exchanges

Our mission is your comfort! If your bean bag isn’t bringing all the cosy in your home, we’ll help you find the perfect fit.

From quick returns to easy swaps, we’re here to keep you snug and satisfied. Let’s get you back to ultimate comfort, hassle-free!

What is the return policy?

What is the return deadline?

Are there any items that cannot be returned?

I have received a damaged or faulty item, what do I do now?

How do I return an item?

Can I cancel an order after it’s shipped?

Who pays for return shipping?

How will I receive my refund?

When will I receive my refund?

Can I exchange my product?