Dear Visitor - We are working hard to keep everyone as comfy as possible.
During this period our phone lines are currently closed but we are still here for you. Our warehouse is open. Please email us and we will be able to help you, please note the email responses might be delayed.
We are dispatching orders daily however please allow extra time for your order to arrive. This is because our strict safety measures and shortages of delivery vehicles in the carrier networks are causing delays for some people.
Most of our team are working from home.
Order picking is being done under strict safety & distance rules and with 1 person per room / area at any time.
Please note however that deliveries of new materials into our factories are now also being affected by the slowdown, we therefore suggest ordering sooner rather than later to avoid disappointment.
Wishing you well during this challenging time.
The Big Bertha Team